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Key account management: Do your key account managers not work systematically enough?
Based on the St.Gallen KAM concept we develop an approach tailored to your company for successful management of your most important customers. According to the status of your key account management, we assist you with the introduction, professionalisation or internationalisation of your key account management activities. Depending on the starting situation and the respective requirements we train, coach and advise you and your key account managers as well as improving the effectiveness and efficiency with respect to your company’s management of its most important customers and partners.
Literature 1 Case Study 1
Literature 2 Case Study 2
Swiss Leadership Award
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