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| Global account management: Are your most important customers becoming ever more international and demanding globally homogenous services, universal terms and conditions as well as better coordination? |
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| We assist you with the introduction or optimisation of your global account management practices. In this process we utilise the St. Gallen KAM concept that is widely used in practice and offers a systematic reference framework. According to your task definition, we support you in implementing the concept, provide you and your employees with field-tested tools and methods, train the global account management teams and take on the function of sparring partner to promote sustainable success in global account management. |
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